Since our clothes are unique and limited edition(some of them only 1), we have no return for sweaters, cardigan and all knitted items. Exchange only(if you need bigger or smaller size).
Your satisfaction is our main Goal and we will be happy to help you to pick your favorite item.Please, feel free to ask our experts all questions before buying .
What’s your return policy?
Return of our products–no questions asked–within 7 days of purchase. Buyer pay return shipping.
Make sure The merchandise is in its original packaging, unworn,undamaged, in the state you receive them in the same shipping box.
Merchandise returned without the original tag, attached or damaged tag, worn, damaged may not qualify for a refund.
Once it is received and inspected(usually within 72 hours of receipt)your refund will be processed and automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company,it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Shipping cost and taxes are not refundable.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions by email firstname.lastname@example.org